Official Document

Terms and Conditions ong888

All ong888 members must read and understand these terms and conditions before using the platform. This document governs the rights and responsibilities of players and ong888 in all matters relating to games, payments and accounts.

Updated: January 2026
International Licensing
Malay & English
Age 21 and above only
Terms Document
Version 3.2 — 2026

What These Terms Cover

Six main areas governed by the ong888 user agreement

Account Eligibility

Only players aged 21 and above are permitted to register. Each individual may only hold one active account. ong888 reserves the right to request identity verification at any time via MyKad or an equivalent valid document.

Deposits and Withdrawals

Minimum deposit and withdrawal of RM50 for all payment methods. Withdrawals are usually processed within 30 minutes to 3 hours. All transactions are in Malaysian Ringgit (RM).

Bonuses and Promotions

The 120% welcome bonus of up to RM300 is subject to a wagering requirement of 15 times the bonus amount. All bonuses are tied to specific terms that must be met before a withdrawal can be made.

Account Security

Players are responsible for keeping their password and login details confidential. ong888 is not responsible for losses resulting from a shared account or a password disclosed to a third party.

Prohibited Conduct

Fraud, use of unauthorised third-party software, bonus abuse and misuse of promotions are strictly prohibited. Accounts that violate these rules will be suspended without prior notice.

Customer Support

24/7 support via live chat and email in both Malay and English. All complaints are handled in accordance with ong888's internal procedures and resolved within a reasonable timeframe.

Questions About ong888's Terms

Answers to frequently asked questions about the terms and conditions of the ong888 platform

Players must be at least 21 years old to register and use the ong888 platform. This is a mandatory requirement with no exceptions. ong888 reserves the right to request a copy of your MyKad or other identity document at any time to verify a player's age.

Withdrawals at ong888 are usually processed within 30 minutes to 3 hours from the time the request is submitted. The minimum withdrawal amount is RM50 per transaction. Processing time may vary depending on the payment method selected and the time the request is submitted.

The ong888 welcome bonus gives you 120% of your first deposit, up to a maximum of RM300. The wagering requirement is 15 times the bonus amount. For example, if you deposit RM100 and receive a bonus of RM120, you need to place bets totalling RM1,800 (RM120 × 15) before the bonus balance can be withdrawn. Your deposit and winnings from your own deposited funds are not affected by this requirement.

No. Each individual is only allowed one active account at ong888 at any given time. Holding multiple accounts is a serious breach of the terms. ong888 uses various methods to detect duplicate accounts and reserves the right to close all such accounts and cancel any related winnings.

If you wish to voluntarily close your account, contact ong888 customer support via live chat or email. Any cash balance in the account will be returned to you once all checks are complete and wagering requirements have been met. Bonus balances that have not met the wagering requirements will not be returned.

The ong888 support team is available to assist you 24 hours a day, 7 days a week via live chat on the platform and by email in both Malay and English. All enquiries relating to terms and conditions will be attended to promptly and answered thoroughly by our support team.

Understood Our Terms? Start Your Experience

Having read and understood ong888's terms and conditions, you are now ready to enjoy all the games and services we offer. Log in or browse our game options today.